Immigration advice

We offer free legal advice on immigration status cases.

We offer free legal advice and representation on immigration cases.

If you live in London and cannot afford to pay for legal advice on immigration we may be able to help. We can provide free accredited immigration advice and representation.

In line with our organisational strategy, we prioritise supporting children and families.

We will always try to help as many people as we can but demand for our services is very high. We would always encourage people looking for advice to contact multiple accredited providers to see if they can help with their case. You can use our tool below to check if your case meets our basic criteria. This will provide details of next steps for accessing our service.

Our immigration advice service is accredited by Immigration Advice Authority (IAA) and SQM.

We also have a legal aid contract to do asylum and immigration work.

In this section

Help and support

Accessing our Immigration Service

We are only able to take on certain types of cases and have to prioritise who we help. To help us understand what you need help with, please answer the following questions. You will then be given information about whether we can help. If you meet our criteria, you will then need to speak to a member of our team to discuss your situation further. If you are struggling to use this webpage, please give our assessment team a call on 020 7227 1673.

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Based on what you have told us, we can't take on this case

Our service can only support people who are currently resident in London. We would encourage you to look for a service via the IAA or the find a solicitor tool.

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Based on what you have told us, we can't help you with this.

As a charity with limited resources, we have to prioritise what cases we take on in line with our strategic objectives. We don't provide support for the type of case you are looking for help with. We would encourage you to look for a service via the IAA or the find a solicitor search engine.

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Based on what you have told us, we can't help you with this
As a charity, we prioritise people that are least likely to be able to afford support themselves. Based on what you have told us, we are unlikely to be able to take on this case and would encourage you to find support via the IAA or find a solicitor search functions.

Based on what you have told us, we may be able to take on your case

It is possible that we can provide support for this case. We will need to find out more about the situation to assess whether we are the right service for you. Please call our triage line on 0207 227 1670 and a member of our team will speak with you and ask you a few more questions to better understand what help you are looking for.

‍Our triage line is only open every two weeks on Mondays between 10am - 12 noon.  It can be busy, please keep trying to call if you don't get through. The next triage dates are:

- 17th of March
- 31st of March
- 14th of April
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Our other services

Family services

Our family centre also offers a range of free services for children and families.

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Employment

We are here to help to you find work and help improve your in-work prospects. 

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Welfare benefits and housing

Our expert team may be able to help you with your housing or welfare problem.

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